Title: Portal Cloud 9
Author: Brian Agoi
Published: <strong>12 Μαρτίου  2026</strong>
Last modified: 11 Ιουνίου  2026

---

Αναζήτηση πρόσθετων

![](https://ps.w.org/portal-cloud-9/assets/banner-772x250.png?rev=3481191)

![](https://ps.w.org/portal-cloud-9/assets/icon-256x256.png?rev=3481191)

# Portal Cloud 9

 Από [Brian Agoi](https://profiles.wordpress.org/briangradyzer/)

[Λήψη](https://downloads.wordpress.org/plugin/portal-cloud-9.8.6.11.zip)

 * [Λεπτομέρειες](https://el.wordpress.org/plugins/portal-cloud-9/#description)
 * [Κριτικές](https://el.wordpress.org/plugins/portal-cloud-9/#reviews)
 *  [Εγκατάσταση](https://el.wordpress.org/plugins/portal-cloud-9/#installation)
 * [Ανάπτυξη](https://el.wordpress.org/plugins/portal-cloud-9/#developers)

 [Υποστήριξη](https://wordpress.org/support/plugin/portal-cloud-9/)

## Περιγραφή

**Portal Cloud 9 is a WooCommerce eCommerce dashboard and customer portal** that
gives every user role their own front-end portal. No WordPress admin required. Customers
track orders, earn reward points, and redeem coupons. Shop Managers manage products,
handle inquiries, and cash out their sales rewards. Administrators oversee everything
from a single control centre.

Built mobile-first with a glassmorphic design, Portal Cloud 9 transforms a standard
WooCommerce store into a fully featured multi-vendor marketplace and customer account
portal — completely free, with all features unlocked and no external service connections
required.

#### Why Portal Cloud 9?

Most WooCommerce stores send customers to the default My Account page — a plain,
hard-to-use interface that drives people away. Portal Cloud 9 replaces it with a
rich, role-aware WooCommerce customer dashboard that keeps customers engaged, rewards
loyalty, and gives sellers the tools they need to manage their business without 
ever touching WordPress admin.

#### Reward Points System

The built-in reward points system works across all three roles from a single unified
WooCommerce customer dashboard.

**Customers** earn points automatically on every completed order at a configurable
rate. When ready, they convert points into WooCommerce coupon codes with a single
click. The coupon is generated instantly, locked to their email, and valid for the
number of days you configure. A live progress bar shows exactly how close they are
to their next redemption threshold.

**Shop Managers** earn points based on product sales volume — every unit sold adds
to their balance. When they accumulate enough they submit a cash withdrawal request
specifying their preferred payment method (bank transfer, M-Pesa, PayPal, or other).
Requests are held pending administrator approval and the full transaction history
is visible in their dashboard.

**Administrators** have a full management console — search and filter all users 
by role, adjust points individually or in bulk, view lifetime stats (total issued,
total redeemed, total expired), approve or reject seller withdrawal requests, configure
all earning and redemption rates, import point adjustments from CSV via drag-and-
drop, and manually trigger the points expiry check. The dashboard auto-detects the
logged-in user’s role and renders the correct interface automatically.

#### All Dashboard Sections

**Overview.** Role-specific metrics, 7-day revenue chart for sellers, quick stats,
and recent activity for customers.

**Orders.** Full order tracking with status filters, date range selection, search,
detailed order modals, and bulk status updates.

**Shipment Tracking.** Customers follow their orders through configurable stages
from processing to delivered. Each stage shows a live timeline with status updates.
Shop Managers and Administrators update stages and add notes directly from the dashboard.

**Product Management.** Add, edit, and manage products without WordPress admin. 
Automatic WebP conversion at 700x700px, rich text editor, inventory tracking, bulk
operations, grid and list view.

**Messaging / Inbox.** Two-panel inbox with product-referenced conversations. Messages
carry the product image, name, and price automatically. Real-time notifications 
and read/unread status.

**Product Inquiry Chat.** A floating inquiry chat button appears automatically on
every single product page when enabled from Portal Cloud 9 Settings. No shortcode
or theme editing needed. Customers and guests can send product-specific questions
directly to the seller’s inbox with the product image and price attached.

**Reward Points.** Role-aware loyalty system for all three user types. Customers
earn points on completed orders and redeem them for WooCommerce coupons with a single
click. Shop Managers earn points per item sold and submit cash withdrawal requests.
Administrators manage all balances, approve withdrawals, configure earning rates,
and import point adjustments via CSV.

**VAT Options.** Configure tax lines applied automatically at checkout and displayed
on invoices and order emails. Supports multiple tax regimes and is fully compatible
with WooCommerce tax settings.

**Visitor Analytics.** Page views, unique visitors, traffic sources, and referrer
breakdown. All data stored locally in your WordPress database, nothing sent externally.

**WhatsApp Analytics.** A WhatsApp contact button appears on every product page.
Every click is tracked with the product name, date, and location. The analytics 
dashboard shows daily click trends, top products by WhatsApp engagement, and geographic
breakdown.

**Phone Contact Tracking.** Every phone click on your product pages is recorded 
with summary cards and leaderboards.

**Favourites.** Customers save products to a wishlist. Works for logged-out users
with automatic post-login merge.

**Cart.** AJAX-powered instant updates, coupon management, stock checking, and mobile
swipe-to-delete.

**Account.** Five tabs: Profile, Security, Addresses, Preferences, and Privacy.

#### User Roles

Portal Cloud 9 automatically detects the logged-in user’s role and shows the correct
dashboard.

 * **Administrators** — Full access to all sections including Visitor Analytics,
   Reward Points admin console, and withdrawal approvals.
 * **Shop Managers** — Scoped dashboard showing their own products, orders, phone
   contacts, inbox, and seller Reward Points view.
 * **Customers / Subscribers** — Cart, orders, favourites, messaging, account, and
   customer Reward Points view.

#### No License Required

All features are fully functional on the free plugin. No license key, no upsell 
screens, no feature locks, no external connections.

#### Requirements

 * WordPress 5.8 or higher
 * WooCommerce 5.0 or higher
 * PHP 7.4 or higher
 * MySQL 5.6 or higher

### External Services

Portal Cloud 9 makes no external connections for any core functionality. All features
run entirely on your own server. No data is ever sent to Gradyzer or any third party
during normal plugin operation.

### License

Portal Cloud 9 — Customer Dashboard & Rewards for WooCommerce
 Copyright (C) 2025-
2026 Gradyzer (Brian Agoi)

This plugin is free software licensed under the GNU General Public License version
2 or later.
 License URI: https://www.gnu.org/licenses/gpl-2.0.html

Font Awesome Free 6 is bundled in assets/font-awesome/ under the Font Awesome Free
License
 (Icons: CC BY 4.0, Fonts: SIL OFL 1.1, Code: MIT). See assets/font-awesome/
LICENSE.txt.

## Στιγμιότυπα

[⌊WooCommerce customer dashboard overview with stats and revenue chart⌉⌊WooCommerce
customer dashboard overview with stats and revenue chart⌉[

WooCommerce customer dashboard overview with stats and revenue chart

[⌊Reward Points admin console with lifetime stats, user grid, and withdrawal management⌉⌊
Reward Points admin console with lifetime stats, user grid, and withdrawal management⌉[

Reward Points admin console with lifetime stats, user grid, and withdrawal management

[⌊Reward Points shop manager view with balance, withdrawal form, and top products⌉⌊
Reward Points shop manager view with balance, withdrawal form, and top products⌉[

Reward Points shop manager view with balance, withdrawal form, and top products

[⌊Reward Points customer view with progress bar and coupon redemption⌉⌊Reward Points
customer view with progress bar and coupon redemption⌉[

Reward Points customer view with progress bar and coupon redemption

[⌊Visitor Analytics with page view charts and traffic source breakdown⌉⌊Visitor 
Analytics with page view charts and traffic source breakdown⌉[

Visitor Analytics with page view charts and traffic source breakdown

[⌊Product management with grid/list view and WebP conversion⌉⌊Product management
with grid/list view and WebP conversion⌉[

Product management with grid/list view and WebP conversion

[⌊Messaging inbox with product-referenced conversations⌉⌊Messaging inbox with product-
referenced conversations⌉[

Messaging inbox with product-referenced conversations

[⌊Order management with filters, search, and detailed modals⌉⌊Order management with
filters, search, and detailed modals⌉[

Order management with filters, search, and detailed modals

## Εγκατάσταση

#### Automatic Installation (Recommended)

 1. Go to **Plugins > Add New** in your WordPress admin
 2. Search for **Portal Cloud 9**
 3. Click **Install Now** then **Activate**
 4. Your WooCommerce customer dashboard is live at yoursite.com/user-portal/

#### Manual Installation

 1. Download portal-cloud-9.zip from the WordPress Plugin Directory
 2. Go to **Plugins > Add New > Upload Plugin**
 3. Choose the ZIP file, click **Install Now**, then **Activate Plugin**

#### Post-Activation

 1. Confirm WooCommerce is installed and active
 2. Visit **Portal Cloud 9 > Getting Started** for the full setup guide including the
    Rewards configuration walkthrough
 3. Access your dashboard at yoursite.com/user-portal/
 4. Configure options at **Portal Cloud 9 > Settings**

#### Shortcodes

**Product Inquiry Button** [portalcloud9_product_inquiry]

**Seller Phone Display** [portalcloud9_seller_phone]

**Favourite Button** [portalcloud9_favourite_button]

**Favourites Counter** [portalcloud9_favourites_count]

Full documentation: https://gradyzer.com/docs

## Συχνές Ερωτήσεις

### Where is the customer dashboard?

Automatically created at yoursite.com/user-portal/ on activation. If it returns 
a 404, go to Settings > Permalinks and click Save Changes.

### Does Portal Cloud 9 require WooCommerce?

Yes. The plugin is built specifically for WooCommerce and will deactivate itself
without it.

### How do I assign user roles?

Go to WordPress Admin > Users, click a user to edit, change the Role dropdown to
Shop Manager, Customer, or Administrator, and save. The dashboard immediately shows
that user’s role-specific interface.

### How does the Reward Points system work?

Points are awarded automatically when an order status changes to Completed. Customers
redeem points for WooCommerce coupons. Shop Managers earn points per item sold and
request cash payouts. Admins manage all balances and withdrawals from the Rewards
console. All rates are configurable in Rewards > Settings.

### Can I import point balances from CSV?

Yes. Go to Rewards > Settings > Bulk Import via CSV and upload a file with columns:
email_or_username, points, action (add/deduct/set), note.

### Is a license required?

No. All features are fully functional with no license required.

### Does it work with my theme?

Yes. Portal Cloud 9 uses completely independent styling.

### Where can I get support?

Documentation: https://gradyzer.com/docs
 Support: https://gradyzer.com/support 
Email: support@gradyzer.com

## Κριτικές

Δεν υπάρχουν αξιολογήσεις για αυτό το πρόσθετο.

## Συνεισφέροντες & Προγραμματιστές

“Portal Cloud 9” είναι λογισμικό ανοιχτού κώδικα. Οι παρακάτω έχουν συνεισφέρει 
στη δημιουργία του.

Συντελεστές

 *   [ Brian Agoi ](https://profiles.wordpress.org/briangradyzer/)

[Μεταφράστε το “Portal Cloud 9” στην γλώσσα σας.](https://translate.wordpress.org/projects/wp-plugins/portal-cloud-9)

### Ενδιαφέρεστε για την ανάπτυξη;

[Περιηγηθείτε στον κώδικα](https://plugins.trac.wordpress.org/browser/portal-cloud-9/),
ανατρέξτε στο [αποθετήριο SVN](https://plugins.svn.wordpress.org/portal-cloud-9/)
ή εγγραφείτε στο [αρχείο καταγραφής αλλαγών ανάπτυξης](https://plugins.trac.wordpress.org/log/portal-cloud-9/)
μέσω [RSS](https://plugins.trac.wordpress.org/log/portal-cloud-9/?limit=100&mode=stop_on_copy&format=rss).

## Σύνοψη αλλαγών

#### 8.6.8

 * Fix: Horizontal scrollbar removed from /user-portal/ on all tabs.
 * Fix: Product inquiry chat toggle description now correctly states it works automatically
   with no shortcode needed.
 * Fix: Getting Started guide updated to remove outdated instruction to add inquiry
   shortcode manually.
 * New: Features section in readme expanded with Shipment Tracking, Product Inquiry
   Chat, Reward Points detail, VAT Options, and WhatsApp Analytics.

#### 8.6.7

 * Fix: Fullscreen toggle button now works correctly on all browsers.
 * Fix: Theme navigation menu no longer appears on /user-portal/ pages. The dashboard
   now renders as a self-contained document, same as the Pro version.

#### 8.6.6

 * New: Sidebar collapse button added to desktop dashboard — collapses to icon-only
   mode with state saved to localStorage.
 * New: Fullscreen toggle button added to desktop topbar — expands the dashboard
   to fill the entire screen.

#### 8.6.5

 * Improvement: Visitor heartbeat now uses a 15-second server-side throttle per 
   visitor, reducing presence table writes by up to 75% without affecting online-
   now accuracy.
 * Improvement: Visitor log cleanup now runs daily instead of weekly, and deletes
   in 500-row batches to prevent table lock spikes on large installs.
 * Improvement: Visitor log retention reduced from 2 years to 90 days, covering 
   all dashboard chart ranges while keeping the table size manageable.

#### 8.6.4 – 2026-04-13

 * Cleaner admin experience: Redundant status notifications no longer shown when
   Portal Cloud 9 Pro is active.

#### 8.6.2 – 2026-04-07

 * New: Complete Reward Points system with role-specific dashboards for all three
   roles
 * New: Customers earn points on completed orders and convert to WooCommerce coupons
 * New: Shop Managers earn points per item sold and request cash withdrawals
 * New: Administrator Rewards console with search, bulk adjustment, and withdrawal
   approvals
 * New: Bulk points adjustment with floating action bar and per-user live balance
   updates
 * New: CSV drag-and-drop import for bulk point adjustments (add/deduct/set)
 * New: Lifetime stats bar — Total Issued, Total Redeemed, Total Expired, Last Expiry
   Run
 * New: Daily WP-Cron for automatic points expiry based on inactivity
 * New: Manual expiry trigger in Settings with last-run timestamp
 * New: Email notifications for points earned, withdrawal approved/rejected, and
   points expiry
 * New: Order links in transaction history log
 * New: Customer live progress bar showing points needed to next threshold
 * New: Live balance count-up animation after redemption without page reload
 * New: Analytics redesigned as two side-by-side cards
 * New: Settings panel with grouped cards and hint text per field
 * New: Coupon expiry days configurable from Settings (default 7 days)
 * Fixed: Coupon creation network error from deprecated set_expiry_date() WC notices
 * Fixed: Balance stat cell now updates via AJAX alongside top-right balance number
 * Fixed: Toast notifications now show white text on green (success) and red (error)
 * Fixed: Settings inputs now correctly pill-shaped overriding dashboard CSS specificity
 * Fixed: Manager customer query no longer fails on non-HPOS WooCommerce installs
 * Fixed: All 12 reward AJAX actions return JSON error for logged-out users instead
   of bare -1
 * Fixed: Rewards AJAX handlers registered in dedicated loader — eliminates silent
   0 responses

#### 8.6.1 – 2026-03-15

 * Fixed: Removed bundled banner and icon images — served from SVN assets directory

#### 8.6.0 – 2026-02-17

 * New: Visitor Analytics tab with page view and unique visitor tracking
 * New: Traffic source and referrer breakdown
 * New: Date range filter and period selector
 * New: Visitor presence heartbeat
 * New: Product import and export (CSV and Excel)
 * Improved: Tested up to WordPress 6.7

#### 8.3.6 – 2026-01-17

 * Fixed: All JS and CSS files fully unminified
 * Fixed: All nonce verifications with wp_unslash()
 * Fixed: All output escaped with esc_url(), esc_html(), esc_attr(), wp_kses_post()

#### 8.2.9 – 2025-12-10

 * Security: Nonce verification on all AJAX handlers
 * Security: SQL injection fix in order filtering

#### 8.2.0 – 2025-10-15

 * New: Messaging system with inbox and product inquiry
 * New: Phone contact tracking

#### 8.0.0 – 2025-08-01

 * Major: Glassmorphic redesign with dark and light mode
 * New: Favourites system and enhanced cart

## Μεταστοιχεία

 *  Version **8.6.11**
 *  Τελευταία ενημέρωση: **πριν από 6 ημέρες**
 *  Ενεργές εγκαταστάσεις: **Λιγότερες από 10**
 *  Έκδοση WordPress: ** 5.8 ή νεότερη **
 *  Δοκιμασμένο μέχρι: **7.0**
 *  Έκδοση PHP: ** 7.4 ή νεότερη **
 *  Language
 * [English (US)](https://wordpress.org/plugins/portal-cloud-9/)
 * Ετικέτες:
 * [customer portal](https://el.wordpress.org/plugins/tags/customer-portal/)[ecommerce dashboard](https://el.wordpress.org/plugins/tags/ecommerce-dashboard/)
   [order management](https://el.wordpress.org/plugins/tags/order-management/)[Reward points](https://el.wordpress.org/plugins/tags/reward-points/)
   [woocommerce dashboard.](https://el.wordpress.org/plugins/tags/woocommerce-dashboard/)
 *  [Σύνθετη Προβολή](https://el.wordpress.org/plugins/portal-cloud-9/advanced/)

## Αξιολογήσεις

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/portal-cloud-9/reviews/#new-post)

[Δείτε όλες τις κριτικές](https://wordpress.org/support/plugin/portal-cloud-9/reviews/)

## Συντελεστές

 *   [ Brian Agoi ](https://profiles.wordpress.org/briangradyzer/)

## Υποστήριξη

Έχετε κάτι να πείτε; Χρειάζεστε βοήθεια;

 [Φόρουμ υποστήριξης](https://wordpress.org/support/plugin/portal-cloud-9/)