I have seen various reviews on here about Sonetel’s service and thought I should give everyone my honest review based on my experience using sonetel. If you are in a hurry just know this; they are the best and most underrated Communications service! I say underrated because they are still many entrepreneurs yet to discover this communications gold!
Sonetel is actually a one stop customer service management solutions for any serious entrepreneur! The support they provide to users is exceptional! Sonetal have features such as a light weight web chat widget (plugin and App)which helps in email capturing of your website visitors plus a robot that initiates a conversation with your visitors, your customer service team can easily integrate your brands social media platforms and answer customer queries from the Sonetel App! You can have free international calls and have free conference call with you brand’s team across sonetel, free IVR services and your brand can easily scale its services with Sonetel’s international call handling,it’s quite a lot that Sonetel offer and mostly for free, so if you are serious about customer service for you company, try Sonetel!!